Booking Terms and Condition.
These are the terms and conditions of any contact between Wonder Routes Adventure (the service provider ), and you (people traveling with us, named on a booking). They are very important, so please take time to read them. Confirmation of travel with Wonder Routes Adventure implicates that you have read, fully understood and agreed to the terms and conditions described below. If you have any questions or doubts, please contact us.
Booking Confirmation – To guarantee the reservation clients are asked to send 45% of the total tour cost 100 days before their safari/tour. The balance is due not less than 45 days prior to arrival in Tanzania. If the reservation is made within 45 days of departure the whole amount must be paid at the time of confirmation.
When to Book Your Safari – It is best to book as far in advance as possible to ensure availability of rooms and other services, especially during the peak/high season (June to February and Christmas holiday). This is especially important for those booking custom safaris and those adding pre and post excursions. In general, a minimum of eight weeks prior to arrival should ensure first choice bookings.
Cancellation – The cancellation fee of tours 60 days after booking is confirmed will be equal to the amount of deposit. Cancellation between 7-30 days before departure, 50% of total tour fees will be deducted as cancellation fee. Last minute – 1-7 days notice will be considered 100% forfeited. Clients are responsible for payment of all bank transfer/wire fees.
Liabilities and Insurance – Wonder Routes Adventure acts only as an agent of the passenger in all matters relating to tours and accepts no responsibility for any personal illness, injury, accident death, delay, any kind of loss, damage or irregularity of any kind, which may be occasioned by any act or omission beyond its control, including, without limitation, any act of negligence or breach of contract of any third party such as a hotel or airline, who is to, or does supply, any goods or services for business.
Therefore, we recommend that you secure fully comprehensive travel insurance to cover yourself for any eventual loss of baggage or valuables, personal accident and medical expenses, or loss of any kind.
Transportation – Wonder Routes Adventure may, at its discretion, supply Land Cruisers, minibuses or other suitable transport subject to weather and terrain conditions (a request for a specific type of vehicle will be considered). All tours start and end in Arusha or Dar es Salaam; in case of any other originating or finishing location clients must advise Wonder Routes Adventure well in advance of arrival or departure.
Price Range – Price quotations are inclusive of transport while on safari, camping or lodge/hotel accommodation changes, specified meals, park fees, and driver guides. Quotations do not include hotel expenses prior to and at the termination of the tour, alcoholic drinks, tips or any other items not mentioned in the quotation. Our package prices ranges according to mode of transportation, type of accommodation, camping style (standard or luxury), and lodge/hotel rating from 1-5 star.
Credit Card Payment – Unfortunately, Wonder Routes Adventure does not accept any credit card payments for booking/tour deposits or payments. All deposits, prepayments and final payment due 30 days prior to departure are payable via bank transfer/wire to Wonder Routes Adventure.
Camping Safaris – Prices for camping safaris per trip will depend on the number of people in your group. Maximum number is a 4WD vehicle, excluding the Driver Guide, is four. Since the primary purpose of your journey is to admire the spectacular scenery and wildlife, we arrange for every client to be next to a window, and when necessary, we will arrange for an extended vehicle to ensure window seats for all.
Accommodations – Wonder Routes Adventure reserves the right to substitute hotels/lodges, tent camps named in the itinerary, when absolutely necessary. Avoid unexpected accommodation changes by booking early. This helps guarantee your first choice – at least 45-60 days before safari.
Additional Costs – Safari packages include all accommodations and meals while of safari, airport transfers, park fees and services of Wonder Routes’s guides and drivers. It is customary to tip your Driver Guide, lodge staff, as well as Cook or Camp staff (if you are camping) during your safari. You will also pay for your own beverages and personal expenses like laundry service or phone. You are also responsible for any passport, visa or entry fees. We highly recommend that you purchase travel protection insurance. If you foresee indulging in the purchase of many delightful Tanzania crafts or souvenirs, budget accordingly.